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Unveiling The Secret: Why Your Dolce Gusto Infinissima Coffee Machine Has Stopped Working

Emily Graham is the editor in chief and head chef of Cookmag Online. With over 15 years of experience in the culinary industry, she's tested hundreds of kitchen appliances both professionally in restaurant kitchens and at home cooking for her family. Emily loves sharing her knowledge and reviews of the...

What To Know

  • The Dolce Gusto Infinissima coffee machine is a popular choice for coffee lovers, but like any appliance, it can occasionally encounter issues.
  • The coffee machine does not pierce the capsule or the capsule does not brew.
  • The coffee machine does not heat the water or the coffee is not hot enough.

The Dolce Gusto Infinissima coffee machine is a popular choice for coffee lovers, but like any appliance, it can occasionally encounter issues. If your Dolce Gusto Infinissima coffee machine is not working, don’t worry! This comprehensive guide will help you troubleshoot the problem and get your machine back up and running in no time.

Common Issues and Solutions

1. Power Issues

  • Problem: The coffee machine does not turn on.
  • Solution:
  • Check if the machine is properly plugged into a power outlet.
  • Make sure the power switch is turned on.
  • Try plugging the machine into a different outlet.

2. Water Issues

  • Problem: The coffee machine does not draw water or dispenses very little water.
  • Solution:
  • Ensure the water tank is filled with fresh water.
  • Check if the water tank is properly inserted into the machine.
  • Clean the water tank and the water inlet valve with a soft brush.

3. Capsule Issues

  • Problem: The coffee machine does not pierce the capsule or the capsule does not brew.
  • Solution:
  • Check if the capsule is correctly inserted into the capsule holder.
  • Remove the capsule and reinsert it.
  • Try using a different capsule.

4. Pressure Issues

  • Problem: The coffee machine does not build enough pressure or the coffee is weak.
  • Solution:
  • Descale the coffee machine according to the manufacturer’s instructions.
  • Clean the needle in the capsule holder with a soft brush.
  • Contact customer support if the problem persists.

5. Heating Issues

  • Problem: The coffee machine does not heat the water or the coffee is not hot enough.
  • Solution:
  • Check if the heating element is functioning properly.
  • Descale the coffee machine to remove any mineral buildup.
  • Contact customer support if the problem persists.

6. Mechanical Issues

  • Problem: The coffee machine makes loud noises or vibrates excessively.
  • Solution:
  • Check if there are any loose parts or obstructions in the machine.
  • Contact customer support if the problem persists.

7. Other Issues

  • Problem: The coffee machine leaks water.
  • Solution:
  • Check if the water tank is properly inserted and not overfilled.
  • Clean the sealing ring on the water tank.
  • Contact customer support if the problem persists.

Key Points: Troubleshooting Success

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If you have followed the troubleshooting steps outlined above, you should have successfully resolved the issue with your Dolce Gusto Infinissima coffee machine. However, if the problem persists, do not hesitate to contact customer support for further assistance.

Frequently Asked Questions

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Q: Why does my Dolce Gusto Infinissima coffee machine not make any coffee?
A: Check for power issues, water issues, or capsule issues.

Q: How often should I descale my Dolce Gusto Infinissima coffee machine?
A: Descaling frequency depends on water hardness. Refer to the manufacturer’s instructions.

Q: Where can I find replacement parts for my Dolce Gusto Infinissima coffee machine?
A: Contact customer support or authorized retailers.

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Emily Graham

Emily Graham is the editor in chief and head chef of Cookmag Online. With over 15 years of experience in the culinary industry, she's tested hundreds of kitchen appliances both professionally in restaurant kitchens and at home cooking for her family. Emily loves sharing her knowledge and reviews of the latest and greatest cooking gadgets and small appliances hitting the market. In her spare time, she enjoys cooking up new recipe creations in her fully equipped dream kitchen. Emily holds a degree from The Culinary Institute of America and writes with the goal of helping home cooks at all levels find the right tools to improve their cooking. Follow along on Instagram @chefemilygraham for more of her kitchen adventures and product recommendations.
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